The website www.e-drona.in and mobile apps (collectively referred to as the “Platform”) and the information, services and other materials contained therein are provided and operated by JC HRTech Private Limited (referred to as “we”, “us” or “e-Drona”). e-Drona offers curated and specially designed higher education and industry-relevant diploma and certification programs online (“Programs”).
The below mentioned terms and conditions solely determine the way in which we supply products to you, including any eLearning courses.
Please read these terms carefully before you proceed & purchase our products. These terms express to you about who we are, how we will provide products to you, how you & we may change or end the contract, what to do if there is a problem and other important information. All rights not expressly granted in these terms are hereby reserved.
You agree to review this agreement periodically to ensure that you are aware of any amendments to this agreement, which may be made at any time.
We are eDrona Learning, with JC HRTech Private Limited as our parent company, registered in Aluva, Ernakulam, Kerala, India.
You can contact us by writing to us at:JC HRTECH Pvt Ltd
Room No XI/23, Rufi-Yaath M.O Road,
Grant of Licence
In consideration of your payment, we hereby grant you a licence to use the purchased eLearning courses (“the Products”). This licence is limited, revocable, non-exclusive, non- sublicensable and non-transferable, and is subject to the rights and obligations granted under these Terms.
This licence is personal to you and cannot be shared or exchanged with others. If any activity that involves sharing/exchanging your licence is committed without prior approval of the executive authority members at JC HRTech or eDrona, we hold the absolute right to terminate your licence without any prior written or vocal notification.
In order to participate in most Platform activities and to apply for a Program, you will need to register for a personal account (“User Account”) by providing an email address/phone number and a password that is unique.
Whether you have enrolled in a Program or are simply browsing the Platform, once you have accessed the Platform or Programs, you shall be considered a ‘user’ for the purpose of these Terms. You are responsible for all your activities in connection with the use of the Platform and Programs. You hereby agree to fully comply with all applicable local, provincial, state, national and foreign laws, treaties and regulations in connection with such use. You shall not resort to any unethical practices while using the Platform.
You shall not copy, modify, transmit, distribute or in any way exploit the Products or any other copyrighted materials provided other than for your individual training. Any other purpose is expressly prohibited under these terms. You shall also not permit anyone else to copy, use, modify, transmit, distribute or in any way exploit the Products or any other copyrighted materials.
We provide the materials ‘as is’ and without any warranties, whether express or implied, except those that cannot be excluded under statute. We also do not warrant that the materials will be error free, including technical inaccuracies.
Access to Materials
The starting date of your access to the Product(s) is deemed to be the date of purchase. We may contact you 1 month prior to the expiry date to inform you of this. It is the responsibility of the student to ensure that all course content has been completed within the allocated time period.
We will take all commercially reasonable steps to provide you with uninterrupted access to the Products. However, your access may be restricted from time to time for reasons beyond our control. Such reasons include force majeure events, power outages and actions from computer hackers and others acting outside the law. Your access may also be interrupted due to software issues, server downtime, increased Internet traffic, programming errors, regular maintenance and other related reasons. Where this is the case, we will take commercially reasonable steps to restore your full access within a reasonable period of time. ‘Commercially reasonable’ in these terms shall mean reasonable efforts taken in good faith, without an unduly burdensome use or expenditure of time, resources, personnel or money.
Our Partners & Accreditation
We are NOT a University, but an education service provider, offering Programs in consultation with Indian and International universities, educational institutions, schools, governmental authorities, NGOs, corporates, etc. (each an “Educational Partner”). Our joint aim is to provide courses and materials of the highest quality. As such, improvements or changes to the Products or any other materials may occur at any time without prior notification in order to ensure that they are up to date and accurate.
Admission to the degree/diploma programs of an Educational Partner is separate from being accepted into and/or taking one or more Programs. You agree and acknowledge that nothing in these Terms or otherwise with respect to the use of the Platform or any Program (a) enrolls or registers you in an Educational Partner, or any other school, division, institute or program of or associated with an Educational Partner, and (b) allows you to access or use the resources or receive any benefits or privileges of any Educational Partner, beyond the Programs.
We may offer a credential or other acknowledgement for participants who have satisfactorily demonstrated mastery of the Program material. The decision to award any such credential acknowledgement to a given participant will be solely at the discretion of eDrona. We may choose not to offer any credential or other acknowledgement for some Programs. We may decide at its sole discretion whether to provide a record concerning a participant’s performance in a Program. The format of any credential or other acknowledgement, and of any performance, provided by eDrona relating to Programs will be determined by us at its sole discretion and may vary from Program to Program.
You may be awarded a certificate of successful completion of a Program (“Program Certificate”) upon fulfilling the criteria and requirements of eDrona and its Educational Partners. You will not receive academic credit from eDrona or any other Educational Partner for taking a Program. If you are taking a Program for academic credit or certification as a student of, or otherwise through, an Educational Partner, any such credit or certification may only be awarded directly by the Educational Partner based on its own policies and procedures, and you may be required by that Educational Partner to be registered or enrolled with the Educational Partner in order to receive credit or certification; and, in any event, we will not have any authority or responsibility with respect to any award of academic credit or certification provided by an Educational Partner for a Program.
You acknowledge and agree that any Program affiliated with an Educational Partner may be subject to the terms, policies and procedures of the applicable Educational Partner in addition to our Terms. Without limiting the foregoing, if you are a student registered or enrolled at, or are otherwise attending, an Educational Partner and are taking a Program for credit or certification through that Educational Partner, you acknowledge and agree that (a) the Educational Partner may have its own terms, policies or procedures regarding your eligibility to participate in the Program, your participation in the Program, the requirements or prerequisites for receiving credit or certification for the Program, and/or your educational or student records as they may relate to your participation and performance in the Program, and (b) your educational or student records are maintained by the Educational Partner, including for purposes of assigning credit or certification, and not eDrona.
The Platform may allow you to upload forum posts, chat with other users, discussions, profile pages, and other content and media for social interaction, or certain information and materials for use with the Programs, e.g., questions, hypotheticals, examples, assignments, industry projects, etc. (collectively "User Content"). eDrona does not claim ownership of any User Content you may submit or make available for inclusion on the Platform or Programs.
Accordingly, subject to the license granted to eDrona above, the user will be the sole and exclusive owner of any and all rights, title and interest in and to the User Content. With respect to any User Content you submit via the Platform or Programs or that is otherwise made available to eDrona, you hereby grant eDrona an irrevocable, worldwide, perpetual, royalty-free and non-exclusive license to use, distribute, reproduce, modify, adapt, publicly perform and publicly display such User Content on the Platforms or in the Programs or otherwise exploit the User Content, with the right to sublicense such rights (to multiple tiers), for any purpose (including for any commercial purpose). eDrona reserves the right to remove any User Content at any time and for any reason.
To the extent that you provide any User Content, you represent and warrant that (a) you have all necessary rights, licenses and/or clearances to provide such User Content and permit eDrona to use such User Content as provided above, (b) such User Content is accurate and reasonably complete, (c) as between you and eDrona, you shall be responsible for the payment of any third-party fees related to the provision and use of such User Content, and (d) such User Content does not and will not infringe or misappropriate any third-party rights or constitute a fraudulent statement or misrepresentation or unfair business practices.
We do not control the User Content posted through the Platform, including any messages, reviews or comments, and do not guarantee the accuracy, integrity or quality of such User Content. Under no circumstances will eDrona be liable in any way for any User Content, including any errors or omissions, or any loss or damage or defamation of any kind incurred as a result of your posting or use of any User Content. You are responsible for complying with all the laws applicable to the User Content.
You are prohibited from posting the following Content on the Platform:
- Content that is fraudulent, indecent, or libelous, or defames, harasses, discriminates against, harms or threatens others;
- Content that discusses illegal activities, with the intent to commit them;
- Profane, pornographic, obscene, indecent or unlawful Content;
- Advertising or any form of commercial solicitation;
- Content related to partisan political activities;
- Content that contains intentionally inaccurate information or that is posted with the intent of misleading others;
- Viruses, Trojan horses, worms, time bombs, cancelbots, or other disabling devices or other harmful components intended to or that may damage, detrimentally interfere with, surreptitiously intercept, or expropriate any system, data, or personal information;
- Content that consists of any high volume, automated, or electronic means to access the Platform (including without limitation robots, spiders or scripts);
We use third party payment providers, depending on the way in which you make payments. Payment for the Products must be made at the point of purchase.
You agree to provide payment for the Products in the stipulated currency and you will be liable to pay any relevant conversion charges, as well as applicable sales tax in your region. Please note that we must receive your payment in full before providing you with access to the Products. Your payment includes the licensing of the Products for a limited period of time that is appropriate for the eLearning content. We will not provide a refund if you fail to complete the content within the allocated time, except at our absolute and sole discretion.
We reserve our right to review and change the pricing of any of our products. This will not affect products that have already been purchased.
Refund PolicySelf-Paced Learning:
You can raise a refund request within 5 days of purchase of course. This will go void if the participant has accessed more than 15% of the content or downloaded any learning materials (video/audio/documents etc.). Any refund request beyond 5 days of purchasing the course will not be accepted and no refund will be provided whatsoever.Instructor Led Training:
You can raise a refund request within 5 days of purchase of course. This will go void if the participant has accessed more than 15% content of any e-learning course or has attended online sessions or received recordings for more than 1 day. Also, if you’ve downloaded any learning material(s) for the course, the money back guarantee will be void. Any refund request beyond 5 days of purchasing the course will not be accepted and no refund will be provided.For Degree/Post-Graduate Programs:
No refund will be applicable once part/full payment is done.
Where Products are delivered to you immediately, you will not have the right to change your mind. If you do wish to cancel, please contact us via email.
It is your responsibility to ensure that you meet the system requirements, including compatible hardware, software, telecommunications equipment and Internet service, prior to purchasing any content. We are unable to provide refunds where your access to the Products is inhibited due to insufficient system requirements.
We may restrict your access to the Products if you breach these terms, including without limitation:a) A failure to make any payment due to us; or
b) Failure to provide accurate information that is necessary for us to provide the Products to you In these circumstances, we will inform you in writing with seven (7) days’ notice that your access to the Products will be restricted.
All rights, title and interest in intellectual property rights relating to the Products including copyright, patents, trademarks, trade secrets, improvements, developments, proprietary information, know-how, processes, methods, business plans or models (including computer software and preparatory and design materials thereof) and all other intellectual property (whether registered or not) developed or created from time to time shall exclusively be owned by eDrona. While you may utilise the intellectual property, you understand that there shall be no transfer of ownership of the same.
Nothing that you see or read in the Products may be copied, reproduced, modified, distributed, transmitted, republished, displayed or performed for commercial use.
All other trademarks, service marks and trade names in this material are the marks of the respective owners and any unauthorised use is prohibited.
Loss or Damages
We are not liable to you in any way for any indirect, special, incidental, punitive or consequential damages of any character, including without limitation damages for loss of goodwill, work stoppage, computer failure or malfunction, loss of data, loss of productivity or contract or any and all other commercial damages or losses.
We will also not be liable for damage which you could have avoided by following our advice, following installation/download instructions, or having in place the minimum system requirements as advised by us.
You need our consent to transfer your rights under these terms to someone else. We may not agree to this as these terms grant a licence for your benefit only.
Nobody else has any rights under these terms – they are between you and us. No other person shall have any rights to enforce any of its terms.
If a court finds part of these terms illegal, then rest will continue in force.
Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.
These terms are governed by and construed in accordance with the laws of the State of Kerala, excluding its conflicts of law provisions. You further consent to the personal jurisdiction of and exclusive venue in the national and state courts located in and serving Kerala as the legal forum for any such dispute.
Revisions to the Terms
We reserve the right to revise the Terms at our sole discretion at any time. Any revisions to the Terms will be effective immediately upon posting by us. In all cases, your continued use of the Services after publication of such changes, with or without notification, constitutes binding acceptance of the revised Terms.